International Customer Support
HUCON Solutions · Hyderabad · onsite · Posted 66d ago
About a minute. You'll make an account on the way through.
About this role
Greetings from Hucon Solutions!
We are hiring Customer Support Associates (Voice Process) to join our team in Hyderabad.
Job Details
Role: Customer Support Associate – Voice and chat process
Location: Hyderabad (Work from Office)
Experience: Experience
Qualification: Any Graduate / Postgraduate
Process: International Voice and chat process
CTC: 2.5 LPA – 5.5lpa LPA
Joining: Immediate joiners preferred
Key Responsibilities
Handle customer inquiries via phone in a professional and timely manner
Resolve customer issues and complaints efficiently
Maintain accurate records of customer interactions in CRM systems
Provide product/service information and assist customers in decision-making
Collaborate with team members to improve service quality
Identify trends in customer concerns and share feedback for improvement
Required Skills
Excellent communication skills in English and Hindi (mandatory)
Strong problem-solving and customer-handling abilities
Basic knowledge of CRM tools and MS Office
Ability to manage multiple tasks in a fast-paced environment
Customer-focused mindset with a positive attitude
Interview Process
Shortlisted candidates will be invited for a walk-in interview.
How to Apply
Contact / WhatsApp: [phone removed]
Email: [HIDDEN TEXT]
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About HUCON Solutions
HUCON Solutions
Recruitment
51-200
employees
2008
18 years old
Secunderabad
India
₹2.1L PA avg
Avg at HUCON Solutions
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