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    Job · 12239632

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    International Customer Support Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Noida · onsite · Posted 66d ago

    ₹3.8L - ₹4.2L PA1–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hello Job Seekers,

    We are looking for an experienced International Customer Support Executive to join our voice process team in Noida. The ideal candidate should have at least 6 months of experience handling international customers over voice and possess excellent communication and customer-handling skills.


    Position: International Customer Support Executive Voice Process
    Location: Noida (Sector 144)


    Salary: Up to 4.3 LPA


    Experience: Minimum 6 months of experience in an International Voice Process
    Working Days: 5 days a week
    Shift: Rotational shifts

    Immediate Joiners


    Key Responsibilities

    • Handle inbound and/or outbound calls from international customers.
    • Understand customer queries and provide accurate and timely resolutions.
    • Deliver a high-quality customer experience through professional and courteous communication.
    • Handle customer complaints and escalations effectively.
    • Maintain accurate customer records and update relevant information in the system.

    Requirements

    • Minimum 6 months of experience in an International Voice Process is mandatory.
    • Excellent verbal communication skills in English.
    • Strong customer-handling and problem-solving abilities.
    • Comfortable working in rotational shifts.
    • Willingness to work from the Noida location.
    • Candidates should be comfortable working in a 5-day working environment.

    Interested candidates with relevant International Voice Process experience can apply or connect on [phone removed](HR Pragya).


    Regards,

    HR Pragya

    ShiningstarsITPL


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    Sourced from naukri

    Skills

    Customer ServiceInternational VoiceInternational CallingCustomer SupportcseInbound ProcessSolving QueriesCustomer HandlingInternationalInternational ProcessInternational Voice ProcessInternational BPObpovoice processVoice SupportTelecallingBpo Voice

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹3.8L – ₹4.3L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

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    International Customer Support Executive · waiting for your command