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    Job · 22132978

    Sutherland Global Services logo

    International Customer Service Representative

    Sutherland Global Services · Mumbai · onsite · Posted 1d ago

    ₹1.5L - ₹3.0L PA0–2 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    WE ARE HIRING | INTERNATIONAL VOICE PROCESS!!!


    Company: Sutherland

    Position: Customer Support Associate

    Location: Airoli, Navi Mumbai

    Work Mode: Work from Office

    Shift: Day Shift

    Job Type: Full-Time


    Job Summary


    Sutherland is hiring enthusiastic and customer-focused candidates for the International Voice Process. Candidates should have excellent English communication skills and a passion for delivering quality customer service.


    Key Responsibilities


    - Handle international customer calls professionally.

    - Assist customers with service-related queries and concerns.

    - Provide accurate information and effective resolutions.

    - Maintain customer satisfaction and service quality.

    - Achieve performance targets while following process guidelines.

    - Maintain accurate customer records as per company policies.


    Candidate Requirements


    - Excellent verbal communication skills in English.

    - Strong interpersonal and problem-solving skills.

    - Freshers and experienced candidates may apply, subject to eligibility.

    - Willingness to work from the office in Airoli, Navi Mumbai.

    - Flexibility to meet process-specific requirements.


    Job Highlights


    - International voice process exposure.

    - Day shift opportunity.

    - Professional corporate work environment.

    - Learning and career growth opportunities.


    How to Apply?


    Interested candidates can contact HR or share their updated resume.


    HR Contact: Kirti

    Call/WhatsApp: [phone removed]

    Email: [email removed]


    Apply now and explore career opportunities with Sutherland!!!!

    Sourced from naukri

    Skills

    International VoiceCustomer SupportExcellent Communication In EnglishCustomer HandlingInternational BPO

    About Sutherland Global Services

    Sutherland Global Services logo

    Sutherland Global Services

    BPO

    17.6k+

    employees

    1986

    40 years old

    Chennai, Tamil Nadu

    India

    ₹3.6L PA avg

    Avg at Sutherland Global Services

    ₹1.5L – ₹3L PA

    This role

    About

    Sutherland is a business process transformation company that rethinks & rebuilds business processes for the digital age.

    Industries

    BPOFacility Management ServicesRecruitment

    Employee ratings

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