International Customer Service Representative

Responsibilities:

• Handle customer interactions through chat support channels.
• Address customer queries and concerns with professionalism and empathy.
• Deliver a premium customer experience by ensuring quick and accurate resolutions.
• Adhere to quality and compliance standards.
• Maintain detailed records of customer interactions and follow-up actions.

Requirements:

• Hiring for International Banking Process for Noida Role: Customer Service Associate - International Chat.
• Education: Graduate / Undergraduate. Excellent verbal communication and customer handling skills. (C1 Proficiency).
• Experience: Min. 6 months in International BPO Chat only. Do not line up candidates with non-BPO or domestic process experience.