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    Job · 15065707

    Hirekra logo

    International Customer Service Representative

    Hirekra · Mumbai · onsite · Posted 51d ago

    ₹3.0L - ₹5.0L PA0–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    International Customer Support Executives


    Locations - Malad | Thane | Navi Mumbai


    Salary: Up to 45,000/month

    Cab Facility Available

    2 Weekly Offs

    International Processes | Voice Process


    Job Responsibilities


    • Handle calls and queries from international customers.
    • Provide accurate and professional customer support.
    • Resolve customer queries and complaints effectively.
    • Maintain call quality and meet process targets.
    • Follow company policies, SOPs, and process guidelines.
    • Update customer information and call details in the system.

    What Were Looking For


    • Excellent English communication skills mandatory.
    • Strong verbal and interpersonal skills.
    • Confident and professional communication.
    • Good listening and problem-solving abilities.
    • Customer-focused attitude.
    • Comfortable working in international voice processes.
    • Willingness to work in rotational/night shifts.
    • Prior international BPO/customer support experience is preferred.

    Process Opportunities


    Candidates may be considered for International Customer Support, AR Calling, AML-related processes, and other international non-GDS or Technical processes based on profile and business requirements.


    Ready to Start Your Career?


    Whether youre a fresher looking for your first opportunity or an experienced professional looking for your next career move, we’d love to hear from you.



    Sourced from naukri

    Skills

    International VoiceExcellent Communication In EnglishBanking ProcessMoney launderingar billingCustomer Handlinginternational customer supportUs Voice ProcessINTERNATION SALESQuery ResolutionOutbound Sales

    International Customer Service Representative · waiting for your command