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    Job · 17895687

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    International Customer Service Executive -US Process

    SHININGSTARS INSTITUTIONS AND TRAVELS · Hyderabad · onsite · Posted 37d ago

    ₹3.0L - ₹4.0L PA0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    HI Job Seekeres,

    We are looking for confident, customer-focused and enthusiastic professionals to join as International Customer Support team for a US Process. This is an excellent opportunity for candidates who want to build a career in the international BPO/customer service domain and gain exposure to global customers.


    Hiring: Customer Support Executive International US Process

    Location: Hyderabad
    Process: International US Process

    Work Mode: Work from Office


    Salary:
    • Freshers: Up to 3 LPA
    • Experienced: Up to 4 LPA


    Key Responsibilities

    • Handle customer queries and concerns professionally through voice support.
    • Assist US customers with accurate information and effective solutions.
    • Understand customer requirements and provide first-call resolution wherever possible.
    • Maintain a high standard of customer experience and satisfaction.
    • Demonstrate excellent communication, active listening and problem-solving skills.
    • Accurately document customer interactions and update information in the system.

    Candidate Profile

    • Freshers are welcome to apply.
    • Graduates/Undergraduates with strong communication skills can be considered.
    • Excellent spoken English and interpersonal skills.
    • Strong customer-handling and problem-solving abilities.
    • Basic computer knowledge and good typing skills.
    • Comfortable communicating with US/international customers.
    • Willingness to work in US/night and rotational shifts.
    • Candidates who are customer-centric, adaptable and eager to learn are preferred.

    Why Join Us?

    Attractive salary package
    International customer exposure

    Excellent learning & career-growth opportunities
    Opportunity to build a career in the global customer service industry
    Professional and growth-oriented work environment


    Who Should Apply?

    If you have excellent English communication, confidence and a passion for customer service, this is your opportunity to step into an exciting International US Process career!


    Interested candidates can share their updated CV to-

    HR Reba-[phone removed]



    #BPO #InternationalBPO #InternationalVoice #FresherHiring #HyderabadHirng #HiringNow #InternationalCalling #USProcess

    #Internationalcallcenter

    Sourced from naukri

    Skills

    UK ProcessExcellent Communication In EnglishFresher HiringInternational Call CenterInternational ProcessUS ProcessInternational Voice ProcessCommunication SkillsInternational BPOvoice process

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹3L – ₹4L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    International Customer Service Executive -US Process · waiting for your command