International Customer Service Advisor || WFH

Profile : Customer Support Executive

Exp. : 06. to 4 Years

Mode : Work from Home ( 6 Days )

Timing : 9 Pm to 6Am

Role and Responsibilities

• Handle inbound calls from international customers in a professional and courteous manner.
• Understand customer requirements and provide accurate information and solutions.
• Resolve customer complaints, queries, and service-related issues within defined timelines.
• Follow standard operating procedures (SOPs), quality guidelines, and compliance requirements.
• Maintain accurate records of customer interactions in the CRM/system.
• Escalate complex or unresolved issues to the appropriate department.

Thanks..

Mohammad Waseem

Sr. HR

Contact : [phone removed]