International Customer Care Executive Voice

Roles and Responsibilities :

• Handle international calls from clients across various countries, resolving their queries and concerns related to banking services.
• Process transactions, provide product information, and offer solutions to customers through phone banking.
• Maintain accurate records of all interactions with customers using CRM software.
• Escalate complex issues to senior team members or supervisors when necessary.

Job Requirements :

• 1-4 years of experience in an International BPO environment handling international voice processes.
• Strong knowledge of international banking systems and procedures.
• Excellent communication skills for effective interaction with customers over the phone.
  
  Interested candidates call @HR Daaniya [phone removed]