International Chat Support
Nama Outsourcing · Chennai · onsite · Posted 57d ago
₹2.4L - ₹3.6L PA2–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Responsibilities:
* Provide chat support with focus on international clients
* Maintain high CSAT through exceptional communication
* Follow SOPs for efficient issue resolution
* Troubleshoot issues promptly and accurately
Sourced from naukri
Skills
CSAT- customer-friendly communicationEscalate complex or unresolved issues to the appropriate technical team.Meet defined AHTStandard Operating Procedures SOPsTroubleshootingEnglishFCRChat ProcessChat Support