HIRING – INTERNATIONAL CHAT PROCESS

US Customer Service Process

Location: Vikhroli, Mumbai

Work Mode: Work From Office

Process: International Chat / Customer Service

️ Working: 5 Days Working | Any 2 Rotational Off

Salary: Up to 50,000 In-Hand

Hike:30–40% on Last Drawn Salary

Eligibility

• HSC / Graduate candidates can apply
• Minimum 1 year of experience in International BPO Voice/ Chat mandatory
• International Voice / Chat / Customer Service experience required
• Excellent English communication skills mandatory
• Candidate must be flexible with 24×7 rotational shifts
• Mostly working hours: 5:30 PM – 11:00 AM(Any 10-hour shift)
• 30 Day Notice Period Accepted

Mandatory Documentation & Profile Requirements

• Previous company employment documents are mandatory
• Candidate must have complete documents to prove previous employment and experience
• UAN verification will be conducted
• Candidates must have a stable employment profile
• Candidates with frequent employment gaps may not be considered
• Employment history will be verified during the hiring process

Job Responsibilities

• Handle customer queries through chat
• Provide accurate and timely resolutions to US customers
• Maintain excellent customer service standards
• Follow process guidelines and quality parameters
• Meet productivity, quality and customer satisfaction targets
• Maintain professional written communication

Candidate Location Boundaries

Western: Churchgate → Bhayandar

Central: CST → Kalyan

Harbour: CST → Panvel

TO APPLY

WhatsApp your CV: Abhijeet – [phone removed]

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