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    Job · 16498446

    Firstsource Solutions logo

    International chat process

    Firstsource Solutions · Mumbai · onsite · Posted 42d ago

    ₹1.0L - ₹3.0L PA0–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Description International Chat Support


    Company: Firstsource Solutions Limited


    Job Location: Malad West, Mumbai


    Role: Chat Support Executive


    Key Responsibilities

    • Handle customer queries through international chat support
    • Provide accurate and timely resolutions to customers
    • Maintain high standards of customer service
    • Ensure proper documentation and follow-up of customer interactions

    Eligibility:

    • HSC freshers are eligible
    • Graduate freshers are eligible
    • Candidates with 6+ months of relevant BPO/Customer Service experience can apply
    • Excellent written and verbal communication skills
    • Comfortable working in rotational shifts

    Location: Malad West, Mumbai Industry: BPO / ITES International Technical Support Employment Type: Full-time
    Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

    Sourced from naukri

    Skills

    Customer ServiceBpo Non Voicenon voice processnon voiceChat ProcessChat SupportBlended Process

    About Firstsource Solutions

    Firstsource Solutions logo

    Firstsource Solutions

    BPO

    19.2k+

    employees

    2001

    25 years old

    Mumbai, Maharashtra

    US

    ₹3.7L PA avg

    Avg at Firstsource Solutions

    ₹1L – ₹3L PA

    This role

    About

    Firstsource focuses on enhancing customer experience through technology and tailored support, optimizing business processes for global clients.

    Industries

    BPOBPO/KPO

    Employee ratings

    10 reviews

    3.6/ 5

    Culture

    2.4

    Career growth

    2.3

    Work-life

    2.4

    Employees rate it well for

    Overall Company36Job Security35

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    International chat process · waiting for your command