International Chat Support

Job Title: International Chat Support Executive

Industry: Banking / Financial Services

Location: Hyderabad (Note-No relocation)

Shift: Night Shift / Rotational Shifts

Experience: Minimum 2 years in Chat Support

Education: Any Graduate

CTC: Up to ₹5.5 LPA

Cab Facility: 2-Way Cab Provided

Age Criteria: Up to 30 Years

Work from office

Excellent communication skills

Job Summary

We are hiring experienced International Chat Support professionals for a leading Banking process in Hyderabad.

The ideal candidate should have strong written communication skills, excellent customer-handling abilities, and prior experience in international chat support.

Key Responsibilities

• Handle customer queries and provide support through international chat.
• Resolve customer issues accurately and within defined turnaround times.
• Maintain high standards of customer service and communication.
• Follow banking process guidelines, policies, and compliance requirements.
• Ensure accurate documentation and updating of customer interactions.
• Meet defined quality, productivity, and customer satisfaction targets.

Eligibility Criteria

Any Graduate and Post graduate

• Minimum 2 years of experience in International Chat Support.
• Candidates should have experience in the Banking domain.
• Typing speed: 50 WPM.
• Typing accuracy: 90% or above.
• Willingness to work in night/rotational shifts.
• Candidates should be within the age limit of 30 years.
• Candidates should be willing to work from Hyderabad.

Selection Process

The recruitment process will include:

1. HR Round
2. SVAR Assessment
3. Assessment Round
4. Operations Round

Salary & Benefits

• CTC: Up to ₹5.5 LPA
• 2-Way Cab Facility
• Opportunity to work with an international banking process.
• Professional growth and career development opportunities.

How to Apply

Interested candidates can share their updated resume through:

WhatsApp: [phone removed]

Email: [HIDDEN TEXT]

Subject: Application – International Chat Support