International Chat Process Professional
Skyline Dynamics · Pune · onsite · Posted 27d ago
Undisclosed0–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
We are looking for a highly skilled and experienced International Chat Process Professional to join our team. The ideal candidate should have experience in international blended processes, fluent communication skills, and be able to work in 24*7 support.
Roles and Responsibility
- Handle customer inquiries and resolve issues through chat and voice processes.
- Provide excellent customer service and ensure satisfaction.
- Work effectively in a fast-paced environment and meet productivity targets.
- Collaborate with team members to achieve common goals.
- Stay updated with process improvements and implement changes.
- Maintain accurate records of customer interactions and transactions.
Job Requirements
- Experience in international blended processes, including chat, voice, and email support.
- Fluent communication skills and the ability to articulate complex ideas clearly.
- Strong problem-solving skills and attention to detail.
- Ability to work in a team environment and collaborate with colleagues.
- Familiarity with ecommerce platforms and online shopping processes.
- Adaptability to changing situations and priorities.
Sourced from naukri
Skills
Customer ServiceInternational Chat ProcessArticulateEmail SupportE-commerceinternational chatCommunication SkillsChat Process