International Chat Process(MNC) Professional

• We are hiring a highly skilled and experienced professional to join our team as an International Chat Process Executive.
• The ideal candidate should have experience in international blended processes, fluent communication skills, and be able to work in a 24*7 support environment.

Roles and Responsibility

• Handle customer inquiries and resolve issues via chat and voice process.
• Provide excellent customer service and ensure satisfaction.
• Work effectively in a team to achieve common goals.
• Maintain accurate records of customer interactions and transactions.
• Stay updated with product knowledge and company policies.
• Participate in training programs to enhance skills and performance.

Job Requirements

• Minimum 0-1 year of experience in international blended or chat process.
• Fluent communication skills in English and other languages.
• Ability to work in a fast-paced environment and adapt to changes.
• Strong problem-solving skills and attention to detail.
• Experience in ecommerce chat or blended/voice process is preferred.
• Ability to work independently and as part of a team.
• A graduate degree is required for this position.