International chat process-Immediate Joiners

International Chat Process Executive

Job Title: International Chat Process Executive
Location: Hyderabad
Experience: 1-3 years
Employment Type: Full-time
Shift: Rotational shifts / Night shifts
Work Mode: Work from Office

Job Description

We are looking for enthusiastic and customer-focused professionals to join our International Chat Process team. The role involves assisting international customers through chat, resolving their queries, and providing a high-quality customer experience.

Responsibilities

• Handle customer queries through international chat support.
• Provide accurate information and resolve customer issues promptly.
• Maintain professional and courteous communication with customers.
• Follow company policies, processes, and quality standards.
• Meet assigned productivity, quality, and customer satisfaction targets.
• Escalate complex issues to the appropriate team when required.

Requirements

• Excellent written and verbal communication skills in English.
• Good typing speed and accuracy.
• Strong customer-service and problem-solving skills.
• Basic computer and internet knowledge.
• Willingness to work rotational/night shifts.
• Only experienced candidates can apply.

Interested candidates can apply with their updated resume.

HR Simu-[phone removed]

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