International Chat and semi voice Process

Join [24]7.ai for International Chat & Semi-Voice Process

Location: Bengaluru, India

Experience: 0-2 years

Salary: 1.5-3 Lacs P.A.

Openings: 60

Industry: BPO / Call Centre

Employment Type: Full-time, Permanent

Role Overview:

[24]7.ai is hiring for International Chat & Semi-Voice Process roles. This is a great opportunity for freshers and candidates with prior experience in BPO and other domains. We are looking for enthusiastic and dynamic individuals to join our customer support team, assisting with customer queries via chat and voice channels.

Key Responsibilities:

• Handle international customer inquiries through chat and semi-voice processes.
• Communicate effectively with both existing and potential customers.
• Gather and verify customer information and understand their needs.
• Resolve customer queries related to products and services efficiently.

Qualifications:

• Education: PUC (12th), Diploma (3 years), Undergraduates, BE/B.Tech, or Graduates from any stream.
• Experience: Freshers and candidates with prior BPO or non-relevant experience are welcome.
• Skills:
• Strong English communication skills (both written and verbal).
• Customer-focused with a problem-solving mindset.

Salary & Benefits:

• Salary: Up to 3.5 LPA + incentives.
• Benefits:
• 2-way free cab service.
• Medical insurance for self and dependents.
• 5 days working.
• 2 days rotational offs.
• Permanent night shifts/rotational night shifts.

Interview Rounds:

1. HR Round
2. Online Assessment
3. Operations Round

Walk-in Interview Details:

• Date & Time: Monday to Saturday, 10:30 AM to 3:00 PM
• Contact: Prince - [phone removed]
• Location: [24]7.ai office, Bengaluru
• Important Note:
• Mention Prince on top of your resume.
• Bring a printout of this email with you.
• Registration code: HR Prince
• Immediate joiners or candidates with 0-15 days notice period preferred.
• Work from office only. No general day shifts available.

We look forward to welcoming you to [24]7.ai!