GREATER NOIDA · FULLTIME
International BPO/KPO | Voice & Non Voice process
Talent Acquaintance
Greater Noida · onsite · Posted 13d ago
Sourced from
Undisclosed0–5 yrsfulltimeGreater Noida
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Section · 01
About this role
Roles and Responsibility
Job Requirements
- Handle customer inquiries and resolve issues professionally and courteously.
- Provide timely and accurate information about products or services.
- Use problem-solving skills to address complex customer complaints.
- Collaborate with internal teams to enhance customer experience.
- Maintain high product knowledge to effectively support customers.
- Consistently meet or exceed performance targets, including quality and productivity standards.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple interactions simultaneously.
- Strong problem-solving and analytical skills.
- Proficient in using computer systems and software applications.
- Ability to adapt to changing situations and priorities.
- High school diploma or equivalent required; college degree preferred.
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Section · 02
Skills
Semi VoiceEmail ProcessTechnical Customer SupportBpo Customer ServiceEmail SupportInternational Non VoiceBpo Non VoiceInternational ProcessBack Office Supportvoice processWeb ChatChat ProcessChat Support