Internal Audit Executive

Executive for Internal Audit

Key Responsibilities

1. E-Commerce Transaction & Revenue

• Conduct audits of the complete order-to-cash cycle, including order booking, invoicing, payment

collection, cancellation, refunds, returns, and settlements.

• Verify sales transactions recorded in the ERP/accounting system against the e-commerce

platform and payment gateway reports.

• Review COD, prepaid, credit/debit card, UPI, wallet, and other payment transactions for

completeness and accuracy.

• Reconcile payment gateway and marketplace settlements with bank credits and accounting

records.

• Identify transaction mismatches, duplicate transactions, revenue leakage, unauthorized

adjustments, and unusual transactions.

• Review discount, coupon, promotional, cashback, and loyalty programs for proper authorization

and accounting.

2. Refunds, Returns & Cancellation

• Review product returns, cancellations, refunds, and replacement transactions.
• Verify that refunds are processed only against eligible and authorized transactions.
• Identify duplicate, excessive, delayed, or unauthorized refunds.
• Review return-to-origin (RTO) transactions and related financial impact.
• Evaluate controls over customer claims, refund approvals, and adjustments.

3. Inventory & Warehouse

• Conduct periodic audits of inventory records and warehouse operations.
• Verify physical inventory against system records and variances.
• Review controls over stock receipts, transfers, picking, packing, dispatches, returns
• Review inventory reconciliation between warehouses, stores, ERP, and e-commerce platforms.

4. Data Analysis & Reporting

• Use MS Excel / ERP reports to analyse large volumes of transaction data.

• Perform exception reporting and identify unusual trends, mismatches, and control failures.

• Prepare audit working papers and maintain proper supporting documentation.

Experience

• 13 years of experience in Internal Audit, Finance Audit.

• Experience in e-commerce or technology-enabled businesses will be preferred.

Technical Skills

• Strong knowledge of accounting and internal control concepts.

• Advanced MS Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP, SUMIFS, data validation,

and basic data analysis.

• Working knowledge of ERP systems

• Knowledge of e-commerce platforms, payment gateways, marketplace settlements, and order

management systems will be preferred.