Intern - Payment Operations
Finxera · Chandigarh · onsite · Posted 1d ago
Undisclosed0–2 yrsinternshipSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
Key Responsibilities
Requirements
Education and Experience Requirements
Key Competencies
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
As a Payment Operations Intern, you will support the Payment Operations team in managing daily payment processing activities, merchant settlements, ACH returns, reconciliations, operational reporting, and issue tracking. This role offers hands-on exposure to payment operations, banking processes, financial controls, and cross-functional coordination.
You will work closely with experienced team members to understand end-to-end payment workflows, maintain accurate operational records, monitor service-level agreements (SLAs), and contribute to process documentation and continuous improvement initiatives.
Key Responsibilities
- Assist in monitoring, reporting, tracking, and documenting daily ACH returns received from sponsor banks.
- Support the identification, tracking, and resolution of merchant settlement rejections and payment processing issues.
- Monitor departmental email inboxes and assist in responding to operational queries and requests.
- Track daily reserve and suspended fund releases and ensure timely completion under team supervision.
- Assist in preparing wire release requests and other payment-related documentation.
- Support daily reconciliation of payment platforms and identify discrepancies for investigation.
- Prepare and maintain operational reports, refund and ETF adjustment ledgers, and transaction trackers.
- Assist in maintaining third-party collection files, write-off reports, and residual recovery records.
- Monitor JIRA tickets, track SLA adherence, document corrective actions, and escalate pending or overdue items.
- Assist in creating, reviewing, and updating Standard Operating Procedures (SOPs) and process flow documents.
- Coordinate with Payment Operations, Risk, Accounting, Technology, and other internal teams to resolve payment-related issues.
- Participate in user acceptance testing (UAT) in QA and production environments, as authorized, to validate system enhancements and bug fixes under supervision.
- Assist in identifying process gaps, maintaining operational controls, and recommending improvements to enhance efficiency and accuracy.
- Perform other duties as assigned by the manager.
Requirements
Education and Experience Requirements
- Pursuing or recently completed a Bachelors degree in Commerce, Finance, Accounting, Business Administration, Economics,
- Basic understanding of banking, financial services, accounting, or payment processing concepts.
- Basic Knowledge in MS Office suite.
- Basic knowledge of data analysis, reconciliation, and report preparation.
- Good written and verbal communication skills.
- Strong analytical, problem-solving, and organizational abilities.
- High attention to detail and accuracy when handling financial data.
- Ability to manage multiple tasks, prioritize work, and meet deadlines.
- Willingness to learn new systems, tools, and payment processing procedures.
Key Competencies
- Analytical thinking and problem-solving
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
process documentationContinuous improvementMonitoringProcess ImprovementCash ManagementINternFinancial ReportingFinancial Servicesdata analysisanalytical