Intern, Enterprise Services

Job Summary

Are you ready to shape the future of work at the intersection of human expertise and AI innovation At Cvent, we re committed to continuous learning and adaptation-AI isn t just a tool for us, it s part of our DNA. We re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you re excited to be part of a team that s leading the way in AI-powered collaboration, we d love to meet you.

Job Type

• Internship

Responsibilities

Intern, Service Desk Engineer

• Have a mix of technical and customer service skills and be passionate about technology and helping people.
• Basic knowledge specific to hardware platforms (Win Mac), operating systems, communication networks, and personal computers.
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Troubleshoot, diagnose, and resolve technical hardware and/or software issues
• Track and monitor all hardware and software support cases to ensure timely resolution and follow-up.
• Escalate issues requiring specialized technical knowledge to the appropriate systems, development, and support personnel
• Work with our AV team to audit and implement the latest audio and video conferencing hardware /software.
• Work with different teams such as networking, security, and infrastructure within the company to get the latest technologies applied.
• Coordinate with team members to provide support for new systems, projects, and upgrades

Intern, Endpoint Engineer

• Windows Endpoint Management Assist with day-to-day SCCM/MECM operations including software deployments, patch management, and imaging
• Help maintain and update Windows 10/11 operating system images and task sequences
• Support Windows 11 migration efforts by testing and validating upgrade packages
• Create and manage software packages and applications within SCCM
• Monitor SCCM health checks, client status, and compliance reports Security Compliance Support deployment and maintenance of security agents (CrowdStrike, Tenable, Netskope)
• Assist with Windows update and patch compliance monitoring and remediation
• Help track device compliance status and generate reports for management
• Support BitLocker encryption deployment and recovery key management
• Automation Scripting
• Learn to create and maintain PowerShell scripts for endpoint management tasks

Intern, Infrastructure Automation

• Develop and maintain automation scripts using Python, Bash, or PowerShell to streamline infrastructure and operational processes.
• Assist in automating recurring tasks such as health checks, log collection, report generation, user or access validation, and configuration checks.
• Support AWS operational activities across services such as EC2, S3, IAM, CloudWatch, Lambda, and VPC.
• Work with Linux systems to execute commands, review logs, manage files and permissions, validate services, and troubleshoot common issues.
• Help build integrations between internal systems and services using REST APIs, JSON, and scripting.
• Assist with monitoring and incident-response activities by collecting diagnostic information and automating initial triage steps.
• Create and update runbooks, technical documentation, and standard operating procedures for automated workflows.
• Participate in code reviews and learn secure, maintainable scripting and automation practices from senior engineers.
• Help troubleshooting and enhance existing automation solutions.

Intern, Access Management Engineer

• Assist in developing automation scripts using Python to streamline enterprise processes
• Help build integrations between enterprise systems using REST APIs
• Support the development of internal tools and self-service applications
• Work with AWS Lambda functions and serverless automation solutions
• Contribute to documentation and runbook development for automated processes
• Participate in code reviews and learn best practices from senior engineers
• Help troubleshoot and resolve issues with existing automation solutions
• Assist with data analysis and reporting for automation effectiveness

Requirements

Heres What You Need:

• B. Tech in CS or IT
• Strong analytical and problem-solving skills with an ability to distill data into important, relevant insights for business leaders.
• Knowledge of Hardware and software side of things

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.