Intern- Claim Assistant

1. Documentation Management:

- Assist in the collection, verification, and organisation of insurance documents.

- Maintain an electronic and physical filing system for insurance policies, certificates, and related records.

- Ensure all insurance documentation complies with company standards and regulatory requirements.

2. Coordination Support:

- Assist in coordinating with insurance providers, brokers, and clients.

- Collaborate with the insurance team to schedule meetings, follow-ups, and appointments.

- Help in the preparation of reports, presentations, and communication materials related to insurance matters.

3. Data Entry and Record Keeping:

- Accurately input insurance data into relevant databases or software systems.

- Regularly update and maintain insurance records, including policy renewals, claims, and coverage details.

4. Communication:

- Respond to routine inquiries and requests for information from internal and external stakeholders.

- Maintain clear and effective communication channels within the insurance team.

Responsibilities:

Receive ticket, verify, and process claim intimation requests from customer to insurance company or broker.

Coordinate with insurers, surveyors, and brokers to ensure timely claim registration.

Maintain communication with customers/farmers regarding claim documents, status, and follow-up needs.

Ensure all claims are logged and tracked with proper documentation.

Policy Management:

Assist in maintaining records of all active insurance policies.

Help in renewals, endorsements, and premium tracking.

Maintain digital and physical copies of insurance documents as per compliance guidelines.

Data Maintenance & Reporting:

Daily update internal databases (Excel) with claim and policy data.

Maintain accuracy, confidentiality, and compliance with company data policies.