Interior Design Consultant

1. Customer Engagement & Lead Management

• Schedule appointments and meet new prospective clients.

• Conduct close follow-up on inbound (IB) leads to convert them into confirmed orders.

• Maintain professional relationships and ensure a high level of customer service throughout the sales cycle.

2. Site Visits & Design Development

• Visit client locations across Bengaluru for site measurements and requirement discussions.

• Create kitchen designs based on current trends and customer preferences using design software.

• Prepare mood boards, 3D visuals, and presentations to help clients visualize concepts.

• Collaborate with internal designers, architects, and contractors as needed to finalize designs.

3. Sales & Business Growth

• Ensure continuous growth in the retail segment through proactive sales and networking.

• Achieve monthly and quarterly sales targets.

• Identify short-term and long-term business growth opportunities in the modular kitchen segment.

• Promote new products, finishes, and ongoing offers to attract potential customers.

4. Project Execution & Documentation

• Plan and coordinate kitchen installation activities with the operations team.

• Prepare and submit all required documentation for order processing and client approval.

• Present project walkthroughs for confirmed orders to ensure clarity on deliverables.

• Follow up with clients for payments as per company policy and ensure timely collections.

5. Customer Satisfaction & Relationship Management

• Ensure 100% customer satisfaction and strive to achieve 5-star ratings and referral business.

• Handle customer feedback, delivery schedules, and after-sales service effectively.

• Maintain professional relationships with all clients and ensure repeat business opportunities.

6. Reporting & Market Feedback

• Monitor market trends, competitor activities, and customer preferences.

• Provide periodic feedback on retail sales trends and product performance.

• Submit accurate weekly, monthly, and quarterly sales and revenue reports to management.

7. Team & Leadership Contribution

• Maintain strong coordination with showroom, production, and installation teams.

• Motivate and guide junior team members to deliver quality customer experience.

• Demonstrate professionalism, teamwork, and commitment to organizational goals.

Required Skills & Competencies:

• Strong communication and presentation skills.

• Good understanding of modular kitchen designs, materials, and finishes.

• Sales negotiation and customer relationship management skills.

• Proficiency in design tools (e.g., AutoCAD, SketchUp, Coohom, or similar).

• Willingness to travel across for client visits and measurements.

• Excellent coordination, and follow-up abilities.

• Positive attitude and problem-solving mindset.