Insurance Sales / BD Manager

Job Purpose:

To drive significant business development and achieve sales targets by effectively managing and expanding Care Health Insurance's partnerships within the travel sector. This role involves cultivating strong relationships with designated travel partners, facilitating their sales efforts, and ensuring a seamless channel-to-consumer (C2C) business operation, ultimately contributing to market penetration and revenue growth for health insurance products.

Roles and Responsibilities:

Partner Relationship Management:

• Cultivate and nurture strong, strategic relationships with designated travel partners, acting as their primary point of contact at Care Health Insurance.
• Conduct regular meetings and reviews with travel partners to assess performance, identify growth opportunities, and address any challenges.
• Ensure mutual understanding of business objectives and foster a collaborative environment for sustained growth.

Business Development & Sales Growth:

• Develop and implement joint business plans and sales strategies with travel partners to drive the sale of Care Health Insurance products.
• Provide comprehensive training to travel partner staff on Care Health Insurance products, benefits, sales processes, and compliance requirements.
• Equip partners with necessary marketing collateral, sales tools, and product updates.
• Actively work with partners to manage and grow the business volume through the C2C model.
• Consistently meet or exceed challenging monthly, quarterly, and annual sales targets assigned for the partner channel.

Operational Excellence & Support:

• Oversee the smooth execution of the sales cycle through travel partners, from lead generation to policy issuance.
• Act as an escalation point for complex customer inquiries or operational issues raised by partners, ensuring timely and effective resolution.
• Collaborate with internal teams such as Underwriting, Claims, Product, and Operations to provide comprehensive support to partners and their customers.
• Ensure all partner sales activities and processes comply with Care Health Insurance's internal policies and IRDAI regulations.

Performance Monitoring & Reporting:

• Track and analyze partner performance metrics, identifying trends, areas for improvement, and best practices.
• Provide regular performance reports and insights to senior management, along with forecasts and strategic recommendations.
• Develop and implement corrective action plans to address underperforming partners or market segments.

Requirements:

• Solid knowledge of Health Insurance products, market dynamics, and regulatory landscape.
• Excellent communication, negotiation, and persuasion skills, capable of building rapport with diverse partners and customers.
• Strong listening and problem-solving skills, with the ability to understand complex needs and offer effective solutions.
• Proven ability to build and maintain robust professional relationships.
• Strong organizational and time management skills, with the ability to manage multiple priorities effectively.
• Target-oriented with a proactive approach to business development.
• Bachelor's degree in Business, Marketing, or a related field.