Insurance Operations Associate

Skill required: Group Core Benefits - Group Disability Insurance


Designation: Insurance Operations Associate


Qualifications:Any Graduation


Years of Experience:1 to 3 years

Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and
What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.
Group Core Benefits involves managing employee benefits programs such as health insurance, retirement plans, and paid time off. The role includes designing benefit packages, ensuring compliance with regulations, and communicating options to employees. The goal is to provide competitive and comprehensive benefits that attract and retain talent. This position requires knowledge of benefits administration and strong organizational skills. Effective management of group core benefits enhances employee satisfaction and well-being.
Group disability coverage is tied to employment. If change or loss of job, the coverage is not portable. The cost of group coverage can also change from year to year. It is a sort of insurance that pays out if a policyholder is unable to work and earn an income due to a disability.


What are we looking for Adaptable and flexible
Ability to perform under pressure
Problem-solving skills
Ability to work well in a team
Prioritization of workload

Basic understanding of Insurance Business
Managing policy/record endorsements, cancellations and Reinstatements.
Follow up with clients on approvals and related documents.
Manage service-related requests and resolution within the turnaround time.
Process requests based on various rules (Subjective and Objective Judgement Involved).
Should handle client inquiries and emails.
Accurately enter and update customer information and application details into the system.
Maintain positive and proactive communication in delivery of assigned request for customers
Support the team by processing various tasks in the policy.
Timely maintenance of various work trackers.
Experience in working on policies as per instructions provided by UW
Taking active participation in process improvements and automation.
Ensure Quality Control standards that have been set are adhered to.
Excellent organizational skills with ability to identify and prioritize high value transactions.
Completing assigned responsibilities and projects within timelines apart from managing daily BAU.
Basic understanding of Insurance Business
Managing policy/record endorsements, cancellations and Reinstatements.
Follow up with clients on approvals a


Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
Your expected interactions are within your own team and direct supervisor
You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
The decisions that you make would impact your own work
You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
Please note that this role may require you to work in rotational shifts
Graduate in any stream.
Open to flexible shifts based on business requirements.
Good verbal written communication skills
Good typing skills and attention to detail.
Good time management skills. Ability to work independently


Qualification Any Graduation