REMOTEFULLTIME
Insurance Customer Experience Associate-Surplus Lines
ReSource Pro
Remote · remote · Posted 4d ago
Sourced from
Undisclosed1–3 yrsfulltimeRemote
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Section · 01
About this role
- Handle customer inquiries and resolve issues professionally.
- Provide exceptional customer service over the phone.
- Collaborate with internal teams to address customer complaints and concerns.
- Develop and maintain thorough knowledge of insurance products and services.
- Identify opportunities to upsell and cross-sell insurance products.
- Maintain accurate records of customer interactions and transactions.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Customer ServiceCustomer ExperienceCustomer EngagementProgram ManagementcrmPeople Management Skillsteam managementstrategic planningBusiness DevelopmentE-commerceProject ManagementoperationsSalesOperations ManagementProduct Management
Section · Company
About ReSource Pro
ReSource Pro
Insurance
4k+
employees
2004
22 years old
Bangalore/Bengaluru, Karnataka
India
₹5L PA avg
Avg at ReSource Pro
About
Focused exclusively on the insurance industry, ReSource Pro is a trusted strategic operations partner to insurance organizations seeking growth and optimization. With more than 11,000 employees, ReSource Pro operates at the critical intersection of people, process, technology, and data to serve more than 1,200 clients across the carrier, broker, and MGA segments – consistently earning a +96% client retention rate for over a decade. It offers expert advisory services, workforce solutions, business process management optimization and transformative data and technology solutions. It was recognized in 2024 by Inc. 5000 as one of the fastest growing companies in the US and has earned this honor 15 times since 2009.
Industries
Insurance
Employee ratings
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