Insurance Advisor

Responsibilities:

• Inbound, not outbound: You speak to people who book appointments / reach out. So no cold calls.
• Advice First: Your default job is to understand needs, explain trade-offs, and recommend what's right.
• Closing is part of the job: If the customer should buy, you'll guide them through plan selection and purchase.
• No Spam: We don't badger customers into buying.
• Time to do it well: Consultations are designed to be thoughtful, not rushed.
• Team Falcon (call-first, deep conversation). If you enjoy long-form conversations and building rapport on calls, this is for you.

Requirements:

• Clear, empathetic communication: You can simplify without dumbing down.
• Customer instinct + backbone: Helpful, but not a pushover.
• Detail orientation: Small errors create big claim problems later.
• Comfort with ambiguity: Real customer situations are messy.
• English fluency: Other Indian languages are a plus.
• Basic tech comfort: Tools, CRM-like workflows.