Instrumentation Engineer

Role & responsibilities

Maintain accurate documentation of service transactions and customer interactions

Resolve customer complaints regarding after-sales service issues

Provide technical assistance and support to customers

Coordinate service requests and manage service delivery timelines

Communicate effectively with customers to understand their needs and requirements

Collaborate with internal teams to ensure timely and efficient service delivery

Identify opportunities for service improvements

Preferred candidate profile

Problem-solving and decision-making abilities

Communication and interpersonal skills

Proficiency in customer service software and CRM systems.

Ability to work independently and as part of a team

Link:-https://careers.nirmal.co.in/jobs/Careers/221253000000583017/Instrument-Engineer?source=CareerSite