Instructional Designer

What youll do on a typical day:

Instructional Design

• Translating business and performance needs into learner-centered solutions using established instructional design models (e.g., ADDIE, SAM).
• Conduct learning needs analysis with internal stakeholders and subject matter experts.
• Design clear learning objectives, instructional strategies, and assessment approaches aligned to defined outcomes.
• Create storyboards, design documents, and learning maps for self-paced, virtual, and blended programs.
• Ensure alignment with company learning standards, branding, accessibility, and quality guidelines.

Content Development

• Develop engaging learning content including eLearning modules, facilitator guides, learner guides, job aids, assessments, and microlearning assets.
• Use approved authoring tools (e.g., Articulate Rise/Storyline, Captivate, Premiere Pro, Aftereffects) to build digital learning experiences.
• Write effective instructional copy, scenarios, scripts, and feedback text tailored to adult learners.
• Incorporate interactivity, practice activities, and knowledge checks to reinforce learning.
• Maintain and update existing learning assets based on feedback, business changes, or performance data.

Collaboration & Delivery

• Partner with SMEs to extract, validate, and refine content efficiently.
• Manage assigned deliverables, timelines, and review cycles with minimal supervision.
• Incorporate stakeholder and QA feedback quickly while maintaining quality standards.
• Collaborate with program leads and senior IDs to continuously improve learning effectiveness and efficiency.

Role Scope & Leveling

• Operates independently on well-defined projects and contributes to moderately complex learning initiatives.
• Applies standard instructional design practices with growing depth and confidence.
• Requires limited guidance but escalates risks and dependencies appropriately.
• Does not manage people but may support or informally guide junior team members.

What you need to succeed at XPO:

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At a minimum, youll need:

• Bachelor’s degree in Instructional Design, Education, Learning Sciences, Communication, or a related field.
• 3 to 6 years of experience in instructional design and/or learning content development within a corporate or professional environment.
• Solid understanding of adult learning principles and instructional design best practices.
• Proven hands-on experience developing digital learning content using industry-standard tools.
• Strong written communication, attention to detail, and stakeholder collaboration skills.
• Ability to manage multiple priorities and deliver on deadlines.

Preferred Qualifications

• Experience supporting global or distributed learners.
• Familiarity with LMS platforms and basic learning metrics.
• Experience designing learning for functional, technical, or leadership audiences.
• Awareness of accessibility standards (WCAG) and inclusive learning practices.
• Exposure to agile or iterative learning development approaches.

Core Competencies

• Learner-first mindset
• Execution excellence and quality focus
• Collaboration and stakeholder partnership
• Adaptability and continuous learning
• Clear communication and problem-solving

Be part of something big.