Instructional Designer
Syncron Software · Bengaluru · onsite · Posted 47d ago
Undisclosed2–3 yrsfulltimeSourced from
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About this role
Customer Excellence Bengaluru Hybrid
Instructional Designer
is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Service Lifecycle Management Platform offers domain-fit solutions for:
Supply Chain optimization,
Pricing strategy,
Service Fulfillment (e.g. warranty management, field service management, service parts management, knowledge management).
Our company has a with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden.
We build upon the belief that our greatest strength is our People. Our unique has been appreciated by our Employees.
With this we are winning the hearts and minds of world-leading organizations , such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi.
About the role
Syncron Learning builds scalable learning and certification programs for customers and partners across Syncron products.
We are looking for a Instructional Designer (2 3 years experience) who can design scenario-based product training and leverage AI tools to accelerate content creation, scale, and quality. This role requires working in a fast-paced, projectized environment with strong cross-functional collaboration. This is an excellent opportunity for Instructional Designers who want to grow in the software product training space.
Note: We are seeking an AI-enabled Instructional Designer who uses AI to work faster, smarter, and at scale-not a traditional content developer.
What would you do
Bachelor s degree in Engineering, Computer Science, or related field
2 3 years of experience in software/product training or user assistance
Strong experience in scenario-based instructional design
Experience working in a projectized/agile environment
Experience building storyboards, simulations, and assessments
Proven ability to work with SMEs and multiple stakeholders
Hands-on experience using AI tools in content development workflows
Ability to use AI to improve productivity (not just basic usage)
Expertise in Articulate suite of applications
Familiarity with Agentic AI tools
What we expect:
Core Skills
Strong instructional design and storytelling skills
Excellent written communication
Ability to simplify complex product workflows
High attention to quality and detail
Desirable
Experience with SCM or enterprise SaaS products
Experience building certification programs
Exposure to AI-driven workflows or automation concepts
Experience with localization and multilingual content
We offer:
Unsure if you meet all the job requirements but passionate about the role Apply anyway! Syncron values diversity and welcomes all Candidates, even those with non-traditional backgrounds. We believe in transferable skills and a shared passion for success!
#LI-SYNCRON
#LI-Remote
#LI-Hybrid
Department Customer Excellence Bengaluru Remote status Hybrid Employment type Full-time #LI-Remote
#LI-Hybrid
Respect. Flexibility. Growth.
At Syncron, we re not just shaping the future of service lifecycle management - we re also cultivating a dynamic and innovative community of thinkers, doers and visionaries passionate about making a difference.
The world is changing. Manufacturing companies are shifting from selling products to delivering services. And we are driving this transformation together with our Customers, by helping them reduce costs and manual processes. We are guiding them on their journey towards a fully connected service experience and making their brand stronger.
Our go al: to make the complex simple.
Visit to get to know us better!
Whistleblowing at Syncron
If you encounter any case of potential ethical or laws violations, you may submit a report to a dedicated Syncron Whistleblowing Platform .
You may request Syncron Whistleblowing Procedure via the ask a question tab available .
Customer Excellence Bengaluru Hybrid
Instructional Designer
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Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
AutomationAgileMultilingualknowledge managementinstructional designfield service managementInstructional Designerpricing strategyArticulateParts Managementcontent developerAI ToolsContent CreationManufacturingArtificial Intelligence
About Syncron Software
Syncron Software
IT Services & Consulting
51
employees
Hyderabad / Secunderabad, Telangana
India
₹15.4L PA avg
Avg at Syncron Software
About
Syncron empowers leading manufacturers and distributors to capitalize on the worlds new service economy. We improve aftermarket business profitability, optimize working capital, increase customer loyalty, and enable our customers ability to transition successfully to future service-driven business models. With our industry-leading investments in AI and ML, Syncron offers the first, innovative, customer-endorsed, and complete end-to-end intelligent Service Lifecycle Management solution portfolio. Syncrons offer encompasses leadership solutions such as: service parts inventory, price, equipment uptime, warranty, service contract, and field service management. Delivered on Syncrons Connected Service Experience (CSX) platform, our solutions offer our customers competitive differentiation through exceptional aftermarket service experiences, while simultaneously driving significant revenue and profit improvements into a manufacturer or distributors business. It is no secret that worlds top brands trust Syncron, making it the largest privately-owned global leader in intelligent SLM SaaS solutions.
Industries
IT Services & ConsultingHardware & NetworkingSoftware Product
Employee ratings
10 reviews
3.9/ 5
Culture
3.9
Career growth
3.4
Work-life
3.6
Employees rate it well for
Overall Company39Company Culture38
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