Instructional Design Specialist (Organizational Change Management)

Service Line Educational Requirements

• Bachelor of Engineering
• Bachelor of Science
• Bachelor of Technology
• Bachelor of Comp. Applications
• MBA

Responsibilities

• Design and develop instructor-led, virtual, blended, and eLearning training programs.
• Conduct learning needs analysis and create role-based learning solutions.
• Develop Course Design Documents (CDDs), storyboards, assessments, job aids, user guides, and training materials.
• Create engaging digital learning assets, videos, simulations, and performance support tools.
• Collaborate with SMEs, change managers, and business stakeholders to gather and validate content.
• Manage content review cycles, approvals, version control, and training delivery timelines.
• Facilitate training sessions, train-the-trainer programs, and knowledge transfer workshops.
• Support employee adoption, communication, and organizational change initiatives.
• Track training effectiveness, learner feedback, and adoption metrics.
• Leverage AI-powered tools to accelerate content creation and learning personalization.

Additional Responsibilities

• Experience supporting ERP, CRM, HR, Finance, Supply Chain, PLM, or enterprise transformation programs.
• Knowledge of Prosci ADKAR, change impact assessments, and OCM methodologies.
• Experience measuring training effectiveness and user adoption.
• Exposure to graphic design, video editing, accessibility standards, and LMS administration.
• Bachelor's degree in Instructional Design, Education, Communications, Organizational Development, Psychology, or a related field.

Technical and Professional Requirements

• 5+ years of experience in Instructional Design, Learning & Development, Talent Development, or OCM.
• Strong knowledge of instructional design models such as ADDIE, SAM, Agile Learning Design, and adult learning principles.
• Experience developing eLearning, ILT, VILT, and blended learning solutions.
• Proficiency in: Articulate Storyline; Articulate Rise; Adobe Captivate; Camtasia; Vyond; Microsoft 365 Suite; PowerPoint.
• Familiarity with LMS platforms, learning analytics, and training reporting.
• Experience creating learning videos, simulations, assessments, and performance support materials.
• Knowledge of AI tools such as Microsoft Copilot, ChatGPT, Gemini, Claude, Adobe Firefly, and Synthesia.
• Strong communication, facilitation, stakeholder management, and project planning skills.

Preferred Skills

• Foundational->Program Management->Organization Change Management