Institutional Investment Operations Specialist
Wells Fargo · Bengaluru · onsite · Posted 1d ago
Undisclosed1–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
About This Role
In This Role, You Will
Required Qualifications
Desired Qualifications
Job Expectations
Wells Fargo is seeking an Institutional Investment Operations Specialist.
In This Role, You Will
The team member will be part of the Markets Client Delivery Onboarding team, responsible for supporting client onboarding across Markets businesses, including FX, Rates, Equities, Fixed Income, Futures, Commodities, Commercial Real Estate, and Prime Services.
The role involves coordinating end-to-end onboarding activities, including client data collection, validation, system setup, and stakeholder engagement. As a central point of contact, the team member will work closely with Front Office/Sales, Operations, KYC, Credit, and Documentation teams to facilitate timely client onboarding, provide status updates, and ensure compliance with internal policies and regulatory requirements.
The team member will also contribute to process improvement and transformation initiatives aimed at enhancing client experience, strengthening controls, and improving operational efficiency.
- Participate in lifecycle support activities for institutional trade initiatives and identify opportunities for process improvements.
- Assist leadership in bringing individuals and teams together to resolve complex issues.
- Support client account onboarding, cash payment input and monitoring, customer service, project support, funding operations, custodial operations, securities settlement services, structured loan operations, and general ledger reconciliation.
- Support the resolution of confirmation and ISDA-related issues.
- Provide subject matter expertise on projects and internal and industry-related initiatives.
- Review and analyze operational activities requiring research, evaluation, and independent judgment.
- Present recommendations for resolving complex situations and exercise independent judgment while developing expertise across functions and projects.
- Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve business objectives.
Required Qualifications
- 2+ years of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, or education.
Desired Qualifications
- Experience in Client Onboarding, Client Lifecycle Management, and Corporate Investment Banking.
- Strong knowledge of Markets products and trade lifecycle processes, including Securities, Fixed Income, Equities, FX, Futures, Derivatives, and related post-trade activities.
- Comprehensive understanding of onboarding and regulatory requirements, including KYC, CDD, EDD, AML, Tax Documentation, ISDA, SSI setup, and regulatory due diligence.
- Working knowledge of regulatory frameworks such as FINRA, Dodd-Frank, Qualified Financial Contracts (QFC), and other applicable banking regulations.
- Ability to interpret and analyze legal agreements, regulatory requirements, client documentation, and complex operational processes.
- Demonstrated experience partnering with cross-functional stakeholders and managing deliverables across multiple teams and business functions.
- Strong analytical, problem-solving, and decision-making skills, with the ability to identify risks, evaluate controls, and recommend practical solutions.
- Proficiency in Microsoft Excel, PowerPoint, and Word, with experience using reporting and visualization tools such as Tableau and industry platforms including Markit and DTCC/ALERT.
- Excellent communication and stakeholder management skills, with the ability to influence outcomes and build effective working relationships.
- Bachelor's or Master's degree in Finance, Business Administration, Accounting, Economics, or a related field preferred.
Job Expectations
- Serve as the primary case manager for end-to-end client onboarding activities, ensuring timely and accurate delivery throughout the onboarding lifecycle.
- Partner with internal and external stakeholders to facilitate a seamless onboarding experience while meeting client, business, and regulatory requirements.
- Coordinate across Front Office, Operations, Compliance, Legal, Credit, Documentation, Collateral, and Client Account teams to ensure all prerequisites are completed before trading commences.
- Execute onboarding activities with a strong focus on risk management, control adherence, data quality, and regulatory compliance.
- Drive operational excellence by identifying process enhancements, automation opportunities, and control improvements that enhance client experience and efficiency.
- Support business growth initiatives by providing subject matter expertise on onboarding requirements, regulatory developments, and industry changes.
- Lead or contribute to strategic transformation initiatives, partnering with Technology and key stakeholders to deliver sustainable process improvements.
- Prepare management reporting, analyze metrics, and provide actionable insights to support business decisions and performance management.
- Effectively manage multiple priorities in a fast-paced environment while maintaining high standards of accuracy, responsiveness, and stakeholder engagement.
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Skills
Customer Servicedata qualityDue DiligenceAutomationbanking regulationsclient deliveryClient OnboardingBankingCash PaymentEquitiesData CollectionAdministrationAccountingAmlcompliancefinanceCommercial Real Estate
About Wells Fargo
Wells Fargo
Financial Services
20k+
employees
1852
174 years old
Bengaluru/Bangalore, Karnataka
India
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Wells Fargo works to create positive social impact in the communities it serves by supporting housing affordability, small business growth, financial health, and a low-carbon economy.
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