Install Operations Associate

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

Who We Are: 

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.

 Motive is proud to be a Forbes Cloud 100 company and a 2020 Career-Launching Company by Wealthfront.

About the Role: 

As Install Operations Associate for the Professional Services team, you will be responsible for managing the end to end invoicing process and ensuring timely and accurate payments to vendors and accurate reporting back to the business.  The ideal candidate will have excellent organizational and communication skills, attention to detail, and a high level of proficiency in report generation. Your organization will support Motive Onboarding Project Managers, and 3rd party Installation Companies and Partners of Motive.

What You’ll Do: 

Manage the entire invoicing process from creating of the statement of work, and purchase order to receipt of invoice, verification and approval of invoice, and payment to the installation partner. 

Verify accuracy of invoices and ensure invoices are coded correctly for reporting

Maintain and update vendor price catalog database as needed 

Respond to inquiries from vendors regarding invoice and payment status

Develop and maintain strong relationships with vendors and internal stakeholders

Conduct regular vendor statement reconciliations

Support accounting team as needed with month-end and year-end close processes

Act as a liaison between vendors and internal stakeholdersInstallation verification of hardware to validate and communicate invoice approvals to push for payment 

Create Statement of work for installation partners and route for signature 

Create and maintain oversight of all purchase orders and related invoices; executing change orders as needed to ensure on time and accurate payment  

Respond and Coordinate with Motive Accounts Payable Team on questions around invoices and change requests

Create reports for various purposes such as financial, operational, and performance-based reviews for the professional installers, the proinstall program and overall impact on the business. 

Support and assist in installation partners with any invoice disputes, questions, outstanding payments, etc. 

Drive Impactful Process Improvements and Business Transformation efforts within the invoicing team to support the future of Professional Services and the growing business

What We’re Looking For: 

Bachelor's degree in accounting, finance, or related field

Experience on Hex or Tableau 

Experience in Redash queries

Minimum of 3 years of experience in invoice management or accounts payable

Strong analytical skills and attention to detail

Excellent communication and interpersonal skills

Ability to work well under pressure and meet deadlines

Highly Proficient in Microsoft Office and G Suite, especially Excel and Google Sheets 

Ability to work independently and as a team player

Experience with SFDC preferred

Experience with Coupa preferred

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. 

Please review our Candidate Privacy Notice  here .

UK Candidate Privacy Notice here .

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations.  It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. 

All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.