Inside Sales Trainer

Company: makeO Healthcare Technologies Private Limited

About Us

makeO is Indias leading clinical beauty platform, backed by experts and driven by technology. Our brands, toothsi and skinnsi, are revolutionising the way Indians get the smile makeovers and skin theyve always wanted.

Present in over 17 cities across India and the GCC, weve designed close to 2,50,000 smiles and completed over 2,00,000 Laser Hair Reduction sessions. With a footprint of 28+ Experience Centres across India, we are dedicated to expanding our offline presence, ensuring convenience and accessibility for our valued customers.

We are a Series C-funded start-up, established in 2018 and backed by Eight Roads Ventures, Paramark Ventures, 360 ONE Asset, the investment office of Ashish Kacholia, and the family office of Medlife founders. This funding supports our mission to revolutionise the clinical beauty space in India and the GCC.

#smilekhulke

Job Summary

The Inside Sales Trainer is responsible for designing, delivering, and evaluating training programs that improve the performance, productivity, and effectiveness of inside sales teams. This role focuses on onboarding new hires, enhancing sales skills, coaching representatives, and ensuring consistent adoption of sales processes, tools, and best practices.

Key Responsibilities

* Design and deliver engaging training programs for new and existing inside sales representatives.

* Conduct sessions covering products, sales processes, CRM systems, objection handling, and communication skills.

* Provide ongoing coaching through call monitoring, feedback sessions, and one-on-one mentoring.

* Develop training materials, presentations, assessments, and e-learning content.

* Collaborate with Sales, Product, and Marketing teams to ensure training content is up to date.

* Track and measure training effectiveness using KPIs such as ramp-up time, conversion rates, sales productivity, and quality scores.

* Identify skill gaps and recommend targeted learning interventions.

* Support implementation of new sales tools, processes, and product launches through training.

* Maintain training records and performance reports.

* Foster a culture of continuous learning and high performance.