Inside Sales Team Lead

Company Description Protrainy is a growing e-learning start-up in New India, focused on delivering high-quality interactive classes and training programs for Civil Engineering students and professionals. Founded in 2019, the organization aims to equip engineers with practical, industry-relevant skills. Protrainy offers specialized training on tools such as ETABS, PRIMAVERA, STRUCTURAL DESIGN, AUTODESK REVIT, and more. Its INDUSTRY READY assessment is a key innovation, enabling learners to evaluate their skills against industry standards and identify areas for improvement. Additional information about Protrainy and its programs is available at www.protrainy.com.
Role Description The Inside Sales Team Lead is a full-time, on-site role based in Bhubaneswar. This position is responsible for overseeing the inside sales team, guiding daily sales activities, and ensuring targets are met through effective lead generation and follow-up. The role includes managing inbound and outbound calls, nurturing prospective learners, and providing clear information about Protrainy's training programs and assessments. The Inside Sales Team Lead will coach and mentor team members, monitor performance metrics, and collaborate with management to refine sales strategies. Daily tasks also involve maintaining accurate records in CRM systems, resolving learner queries, and supporting a positive, goal-oriented sales environment.
Qualifications

• Candidates should possess strong Inside Sales and Lead Generation skills.
• Candidates should possess excellent Customer Service capabilities.
• Candidates should possess effective Team Management and Team Leadership skills.
• Candidates should have solid communication, negotiation, and interpersonal skills.
• Candidates should be comfortable working with CRM or sales tracking tools and basic MS Office applications.
• Candidates should have prior experience in sales or education technology; experience in training or e-learning is an advantage.
• Candidates should hold at least a bachelor's degree in business, marketing, engineering, or a related field, or have equivalent practical experience.
• Candidates should demonstrate goal orientation, analytical thinking, and the ability to motivate and support diverse team members.