Inside Sales Specialist

Job Description Inside Sales Specialist

Pest Control Industry

Department: Sales & Business Development
Designation: Inside Sales Specialist
Industry: Pest Control / Facility Management
Experience: 1–4 Years
Location: As per business requirement

1. Job Summary

We are looking for a proactive and result-oriented Inside Sales Specialist to generate business opportunities, handle inbound and outbound sales enquiries, connect with potential customers, and convert leads into business for our pest control services.

The candidate will be responsible for lead generation, client engagement, follow-ups, quotation sharing, and achieving assigned sales targets.

2. Key Responsibilities

1. Generate new business leads through outbound calls, emails, references, and digital platforms.
2. Handle inbound enquiries from prospective customers regarding pest control services.
3. Identify potential clients across residential, commercial, industrial, and corporate segments.
4. Explain pest control services, treatment plans, and service packages to customers.
5. Conduct regular follow-ups with prospective clients and convert leads into sales.
6. Prepare and share quotations and commercial proposals with customers.
7. Coordinate with the Operations and Technical teams for site inspections and service requirements.
8. Maintain and update customer databases, sales pipelines, and lead status in CRM.
9. Achieve monthly sales targets and revenue objectives.
10. Build and maintain strong relationships with existing and prospective customers.
11. Follow up on pending quotations and negotiate commercials within approved company guidelines.
12. Prepare daily, weekly, and monthly sales MIS reports.
13. Coordinate with the field sales team for successful closure of business opportunities.

3. Required Skills

• Excellent communication and convincing skills.
• Strong telephone sales and negotiation abilities.
• Experience in lead generation and customer relationship management.
• Good knowledge of MS Excel, email communication, and CRM tools.
• Ability to achieve sales targets and handle multiple leads.
• Strong follow-up and client-handling skills.
• Good understanding of B2B and B2C sales processes.

4. Educational Qualification

• Graduate in any discipline.
• BBA / MBA in Sales & Marketing will be preferred.

5. Preferred Industry Experience

• Pest Control Services
• Facility Management
• Security Services
• Housekeeping Services
• B2B Sales / Corporate Sales
• Service-based industries