Inside Sales Specialist

Inside Sales Representative North America

We are looking for an experienced B2B SaaS / Technology Sales professional to drive new business across the North American retail market, primarily the USA.
This is not a traditional SDR appointment-setting role. You will own the sales journey from prospecting and discovery through product demonstration, commercial discussions, negotiation and closure, working closely with our Sales, Channel and Marketing teams.
You will represent iVend a Unified Retail Management Platform and engage mid-market and enterprise retailers looking to modernize their retail technology landscape.
What You'll Do
Own and develop a North American territory with a strong focus on new-logo acquisition.
Prospect and engage target accounts through cold calling, email, LinkedIn, ABM and other outbound channels.
Identify the right ICP, map accounts and build relationships with multiple stakeholders.
Engage senior decisionmakers including CIOs, CTOs, IT Directors, Retail Operations and Digital leaders.
Conduct discovery conversations to understand business challenges, technology environments and buying requirements.
Lead product demonstrations, solution discussions and commercial conversations.
Progress qualified opportunities through the sales cycle and support negotiation and closure.
Work with Channel Sales Managers and partners to develop and accelerate pipeline.
Collaborate with Marketing on campaigns, target accounts and demand generation.
Maintain accurate CRM data, pipeline visibility and sales forecasting.
Consistently deliver against pipeline, opportunity, revenue and new-logo targets.
What We're Looking For
5+ years of B2B SaaS / Enterprise Technology / Inside Sales experience.
Proven experience selling into the USA and/or Canada.
Demonstrated success in new-business development and outbound sales.
Strong consultative selling, discovery and qualification skills.
Experience selling to mid-market and enterprise customers.
Ability to engage and influence senior business and technology stakeholders.
Strong account mapping and multi-threaded prospecting capabilities.
Experience with CRM and modern sales prospecting tools.
Retail technology experience is a strong advantage, particularly exposure to POS, ERP, eCommerce, Inventory, Loyalty or Omnichannel platforms.
Excellent spoken and written English.
A genuine hunter mentalitypersistent, commercially driven and comfortable creating opportunities from scratch.

What Success Looks Like
Your success will be measured by:
New Logos | Qualified Pipeline | Pipeline Coverage | Opportunity Conversion | Deal Velocity | ARR / Revenue
Role Details
Position: Inside Sales / SaaS Sales Executive
Market: North America USA & Canada
Location: Hybrid Noida, India
Working Hours: North American business hours
Employment: Full-time
Reporting to: Director Inside Sales
Why This Role?
If you enjoy opening doors, creating your own pipeline, speaking with senior decision-makers and taking deals from first conversation to commercial closure, this is an opportunity to build a significant North American SaaS business.
If you have successfully sold B2B SaaS or enterprise technology into the US market, we want to hear from you.