Inside Sales Specialist

About the Role

We are looking for a confident, articulate Inside Sales Specialist to drive outbound engagement with affluent, High-Net-Worth (HNI) and Ultra-High-Net-Worth (UHNI) clients. The role is centred on daily outbound calling and email outreach to generate qualified opportunities, nurture relationships, and support the sales team in converting premium prospects. Success in this role demands excellent spoken English, polished phone etiquette, and the maturity to engage discerning, high-value clients with credibility and professionalism.

Key Responsibilities

• Make a high volume of outbound calls and send personalised emails daily to affluent, HNI, and UHNI prospects from assigned databases and lead lists.
• Introduce products and services with clarity and confidence, qualify interest, and identify genuine sales opportunities.
• Build and maintain warm relationships with prospective and existing high-value clients through consistent, professional follow-up.
• Schedule qualified meetings, demos, or appointments for senior sales / relationship managers.
• Maintain accurate, up-to-date records of all calls, emails, and outcomes in the CRM.
• Achieve and exceed daily, weekly, and monthly targets for calls, connects, qualified leads, and conversions.
• Handle objections gracefully and represent the brand with a premium, client-first standard at all times.
• Share market feedback and prospect insights with the sales and marketing teams to refine outreach.

Required Skills & Qualifications

• Minimum 23 years of proven experience in tele-sales, inside sales, or outbound calling ideally engaging premium, HNI, or UHNI customers.
• Excellent spoken and written English with a clear, confident, and professional telephone manner.
• Strong persuasion, listening, and relationship-building skills.
• Comfortable making a high volume of outbound calls and emails consistently every day.
• Goal-oriented, self-motivated, and resilient under target pressure.
• Proficiency with CRM systems, email tools, and MS Office / Google Workspace.
• Graduate in any discipline (Business, Finance, or Marketing preferred).

Preferred / Good to Have

• Background in BFSI, wealth management, real estate, luxury, or other premium-product sales.
• Existing comfort handling affluent or high-net-worth clientele.
• Additional language proficiency relevant to the target client base.

What We Offer

• Competitive fixed salary plus attractive performance-linked incentives.
• Exposure to a premium, high-value client segment and strong career growth into senior sales / relationship roles.
• Professional training and a supportive, target-driven team environment.