Inside Sales Specialist

Company Description FatPipe® Networks is a pioneer and patent holder in software-defined wide area networking (SD-WAN), reliability, security, and WAN optimization technologies. The company focuses on solutions that help organizations maintain business continuity even during Wide Area Network (WAN) failures. Over the past 15 years, FatPipe® has built a large installed base of customers in software-defined network WANs, including numerous Fortune 1000 organizations. Applicants can expect to join a company with a strong technology portfolio, a proven track record, and a customer base that relies on high-performance networking solutions.
Role Description The Inside Sales Specialist is a full-time, on-site role based in Chennai. This role is responsible for generating and qualifying leads, conducting outbound calls and email outreach, and presenting FatPipe® solutions to prospective customers. The Inside Sales Specialist will manage the sales pipeline, follow up on inquiries, schedule product demonstrations, and support the field sales team in closing opportunities. Day-to-day tasks include maintaining accurate records in CRM systems, responding to customer questions, and coordinating with marketing and technical teams to ensure prospects receive timely and relevant information. The role also involves nurturing relationships to improve customer satisfaction and contributing to sales targets and revenue growth.
Qualifications

• Strong Inside Sales and Lead Generation skills, with experience managing a sales pipeline and meeting targets.
• Demonstrated Customer Service and Customer Satisfaction skills, focused on building long-term relationships.
• Excellent Communication skills, both written and verbal, with the ability to explain technical concepts clearly.
• Basic understanding of networking or IT solutions (SD-WAN, WAN optimization, or related technologies) is an advantage.
• Proficiency with CRM tools and sales productivity software.
• Ability to work collaboratively with sales, marketing, and technical teams in a fast-paced environment.
• Bachelor's degree in Business, Marketing, Engineering, or a related field, or equivalent practical experience.
• Prior experience in B2B technology or telecom sales is preferred but not mandatory.