Inside Sales Specialist

Company Description Careerveda is a career-focused education platform that prepares learners for industry roles in Data Analytics, Business Analytics, Data Science, and Generative AI. The organization bridges the gap between learning and employment through outcome-driven programs, live expert-led sessions, real-world projects, and dedicated placement support. Its curriculum emphasizes industry relevance, enabling learners to build job-ready skills, gain practical experience, and grow career confidence. With a strong focus on quality training, mentorship, and placement accountability, Careerveda empowers individuals to turn their potential into successful careers in the digital economy. Learners are encouraged to pursue education with clear purpose and build careers with confidence.

Role Description The Inside Sales Specialist is a full-time, on-site role based in Noida. This role involves managing inbound and outbound calls, engaging prospective learners, and explaining Careerveda's programs, value proposition, and outcomes. The specialist will qualify leads, maintain accurate records in CRM tools, follow up on inquiries, and convert interested prospects into enrolled learners. Day-to-day responsibilities include coordinating with marketing and operations teams, addressing learner queries, ensuring a positive experience throughout the enrollment process, and meeting individual and team sales targets. The role also includes gathering feedback from prospects and learners to improve sales approaches and overall customer satisfaction.

Qualifications

• Candidates should possess strong Inside Sales and Lead conversion skills, with experience in managing and converting education or training-related leads.
• Candidates should demonstrate a focus on Customer Satisfaction and Customer Service, ensuring a professional and supportive experience for prospective learners.
• Candidates should have excellent Communication skills, including clear verbal and written communication, active listening, and the ability to explain complex information simply.
• Experience using CRM tools, sales reporting, and follow-up workflows is beneficial.
• Background in edtech, training, or higher education sales is an advantage.
• Ability to work in a target-driven environment, with strong organizational and time management skills.
• Bachelor's degree in any discipline or equivalent practical experience in sales or customer-facing roles.