Inside Sales Specialist

About Hotel Superhero

Hotel Superhero.ai, is on a mission to turn small hotels into big businesses. As the worlds first AI-powered hotel

management system, we empower hoteliers to run operations smarter, deliver exceptional guest experiences,

and grow profits: all from a single, seamless platform. Simple, powerful, and affordable, Hotel Superhero.ai

brings together everything a hotel needs.

Already trusted by 1000+ hotels across India, we make sure every property, whether a boutique hotel, hostel,

or guest house, has access to Higher Profits. Happier Guests. Smarter Ops.

About the Role

We are looking for an energetic and results-driven Sales Executive to join Hotel Superhero's growing team. You

will be responsible for connecting with hotel owners, understanding their operational challenges, and

positioning Hotel Superhero PMS as the ideal solution for their property management needs. This is a great

opportunity for someone passionate about hospitality technology who thrives in a fast-paced, target-driven

environment and enjoys owning the full sales cycle from first contact to closure.

Key Responsibilities

• Proactively reach out to inbound and outbound hotel leads via calls, WhatsApp, and email to drive pipeline.
• Qualify prospects based on property size, operational needs, and decision-making authority to ensure only high-

potential leads move forward

• Schedule and deliver consultative presentations of Hotel Superhero PMS, tailoring each pitch to the hotel's

unique requirements

• Listen attentively to operational challenges and customize the sales approach accordingly
• Guide prospects through the full decision journey — from first contact to closure — while addressing objections

and nurturing relationships

• Maintain accurate CRM records including call logs, lead status, and notes for full team transparency
• Track and report weekly/monthly metrics such as calls made, demos scheduled, and conversion rates
• Relay market insights and customer feedback to product and marketing teams to strengthen Hotel Superhero's

positioning

What We’re Looking For

• A driven and consultative sales professional who thrives in a fast-paced, target-oriented environment
• Strong communication skills with a natural ability to build rapport with hotel owners and decision-makers
• Genuine interest in hospitality technology and the ability to translate product features into real business value
• Comfortable handling the full sales cycle independently — from the first call to closing the deal
• Collaborative team player who can coordinate effectively with the senior sales team when needed
• Proactive mindset with strong attention to detail in CRM hygiene and pipeline management
• Ability to translate customer feedback and market observations into actionable insights for the product and

marketing teams