Inside Sales Specialist

Job Summary 

We are seeking a highly motivated Inside Sales – IT Lead Generation Executive to support our sales pipeline by identifying, qualifying, and nurturing prospects for IT services and technology solutions. This role focuses on engaging decision-makers in mid-market and enterprise organizations and generating qualified opportunities for the sales team. 

Key Responsibilities 

• Generate qualified B2B leads for IT services, software solutions, cloud, cybersecurity, data, and digital transformation offerings 
• Conduct outbound prospecting via cold calls, emails, LinkedIn outreach, and database mining 
• Identify and engage C-level executives, IT Heads, CIOs, CTOs, and decision-makers 
• Qualify leads based on BANT (Budget, Authority, Need, Timeline) or similar frameworks 
• Understand client pain points related to IT infrastructure, cloud costs, security, scalability, and automation 
• Schedule qualified meetings/demos for the sales and solution consulting teams 
• Maintain accurate lead records and activity logs in CRM systems 
• Work closely with marketing teams on campaign follow-ups (webinars, events, ads, emailers) 
• Achieve monthly targets for qualified leads, meetings booked, and pipeline contribution 

Required Skills & Qualifications 

• 2-4 years of experience in IT inside sales, B2B lead generation, or tech sales support 
• Strong understanding of IT services / SaaS / cloud / cybersecurity / software solutions 
• Excellent communication and business conversation skills 
• Comfortable with cold calling and outbound prospecting 
• Experience working with CRM tools (Zoho, Salesforce, HubSpot, etc.) 
• Ability to understand technical offerings and explain them in simple business terms 
• Target-oriented, disciplined, and self-driven 

Preferred Qualifications 

• Experience selling or generating leads for: 
• Cloud services (AWS, Azure, GCP) 
• Cybersecurity solutions 
• Managed IT services / MSP 
• SaaS or enterprise software 
• Familiarity with LinkedIn Sales Navigator, Apollo, Lusha, ZoomInfo, etc. 
• Immediate joiner preferred 
• Mumbai-based candidates preferred 

Key Performance Indicators (KPIs) 

• Qualified IT leads generated per month 
• Meetings / demos scheduled 
• Lead-to-opportunity conversion rate 
• Call volume and follow-up compliance 
• CRM hygiene and reporting accuracy