Inside Sales Specialist

Inside Sales Specialist

Location: Mahadevapura, Whitefield, Bangalore

Work Mode: On-site • 6 days/week, rotational (including weekends)

Experience: 2-5 years

Type: Full-time, 8:00 am - 10:30 pm (9-hour rotational shift)

CTC Range: 3- 6.5 LPA

Role Overview

This role supports the water softener sales funnel by driving post-demo closures and managing end-to-end coordination. The Inside Sales Executive works closely with field sales, customer support, and operations to ensure qualified leads are converted and executed smoothly.

Key Responsibilities

• Convert Leads: Follow up after demos, handle objections, and close pending deals.
• Manage Post-Demo Communication: Be the SPOC until order confirmation & installation.
• Own CRM & Documentation: Update Odoo accurately, share quotations, and ensure billing/order confirmation.
• Manage Order-to-Installation: Coordinate with production, logistics, and installation teams to ensure timely fulfillment.
• Customer Success: Coordinate between the customer, technical team & customer support to ensure 100% customer satisfaction.

Ideal Candidate Profile

• 2-5 years of experience in inside sales or business development, with a proven track record of closing deals (not just following up).
• Strong communication skills with high ownership, confident handling customer objections and driving decisions over phone and WhatsApp.
• Detail-oriented and process-driven; comfortable managing quotations, follow-ups, and CRM hygiene without constant supervision.
• Familiar with CRM tools (Odoo or similar); quick to learn systems and disciplined in updating lead status.
• Organized, proactive, and able to balance revenue targets with cross-functional coordination (production, logistics, installation).
• Comfortable being measured on closure rate, turnaround time, and customer experience.