Inside Sales Representative

Role & responsibilities

• Handle inbound enquiries from customers via phone, email, WhatsApp, and other communication channels.
• Make outbound calls to prospective customers for lead generation, follow-ups, and promotional campaigns.
• Understand customer requirements and recommend suitable solar products and solutions.
• Qualify leads and schedule meetings, site visits, or product discussions for the field sales team.
• Follow up with prospective and existing customers to maximize lead conversion and customer engagement.
• Maintain accurate records of customer interactions, leads, and sales activities in the CRM system.
• Coordinate with the Sales, Marketing, and Technical teams to ensure prompt resolution of customer queries.
• Build and maintain strong customer relationships through professional and timely communication.

Achieve monthly targets for lead generation, customer engagement, and appointment scheduling.

Stay updated on the company's products, industry trends, and competitor offerings to effectively communicate value to customers