Inside Sales Representative

Company Description Spectent™ is an operations management platform that helps enterprises digitize inspections, asset management, field service operations, and compliance workflows. Its products—Spectent Inspect, Spectent Asset, Spectent Field Service, and Spectent Docs—are designed to streamline on-ground operations and standardize complex workflows. Organizations use Spectent™ to improve visibility across teams, ensure operational control across locations, and manage the full lifecycle of assets and service activities. The platform supports modern enterprise operations by integrating inspection, maintenance, ticketing, and AI-powered document management into a unified solution.

Role Description This is a full-time, on-site Inside Sales Representative role based in Gurgaon. The Inside Sales Representative will handle inbound and outbound sales calls, qualify leads, and conduct product demonstrations to prospective customers. The role includes managing the sales pipeline, following up on marketing-generated leads, and coordinating with the account management team to ensure smooth handoffs. The representative will maintain accurate records in CRM systems, prepare proposals, and support contract closure in line with company processes. The position also involves working closely with customer success and product teams to address client needs, gather feedback, and contribute to overall customer satisfaction and revenue growth.

Qualifications

• Candidates should possess strong Inside Sales and Lead Generation skills, including experience managing a sales pipeline and conducting product demos.
• Candidates should possess Customer Service and Customer Satisfaction skills, with the ability to respond to inquiries, resolve issues, and build trusted relationships.
• Candidates should possess Account Management skills, including maintaining ongoing client relationships and supporting renewals or upsell opportunities.
• Candidates should possess clear verbal and written communication skills, confident phone and video call etiquette, and effective presentation abilities.
• Candidates should possess familiarity with CRM tools, basic sales reporting skills, and comfort working with technology products or SaaS platforms.
• Candidates should possess strong organization, time management, and collaboration skills, with the ability to work in a fast-paced, target-driven environment.
• Relevant experience in B2B or enterprise software sales and a bachelor's degree in business, marketing, or a related field are beneficial.