Inside Sales Representative

Role - Inside Sales Representive

Experience required - 2 Years +

Location Faridabad ( Onsite)

Working Days - 6 days

Company Description Ultra Softsys Pvt Ltd is a diversified services provider working across manufacturing, automobiles, IT, telecom, and software services. The team is composed of highly experienced professionals, each averaging over 20 years in their respective domains. The company focuses on delivering consulting and integration services that create a consistently positive and seamless experience for customers and clients. Key offerings include IT consulting, program management and consulting, system integration services, and management consulting. Ultra Softsys emphasizes collaboration, domain expertise, and long-term client relationships.

Role Description This is a full-time, on-site Inside Sales Representative role based in Faridabad. The Inside Sales Representative will handle inbound and outbound calls, respond to inquiries, and present relevant solutions to prospective and existing customers. Daily responsibilities include qualifying leads, maintaining a sales pipeline, preparing quotations, and coordinating with the account management and technical teams to ensure accurate information is shared. The role also involves tracking customer interactions in CRM tools, following up on leads, and supporting sales campaigns to drive revenue growth. The Inside Sales Representative will work closely with cross-functional teams to support customer satisfaction and contribute to sales targets.

Qualifications

• Candidates should possess Inside Sales and Lead Generation skills, including experience with prospecting, cold calling, and managing a sales pipeline.
• Candidates should possess Customer Service and Customer Satisfaction skills, with the ability to handle queries, resolve issues, and maintain strong client relationships.
• Candidates should possess Account Management skills, including follow-up, relationship-building, and basic contract or renewal management.
• Strong verbal and written communication skills, with the ability to present information clearly and professionally.
• Comfort with using CRM software and standard office productivity tools.
• Ability to work in a structured, target-driven environment and collaborate with sales and technical teams.
• Previous experience in B2B sales or IT/consulting services is an advantage.
• Relevant diploma or bachelor's degree in Business, Marketing, or a related field is preferred.