Inside Sales Representative

Company Description ShikshaVertex is an e-learning service provider offering upskilling programs designed to help individuals progress toward their preferred careers. The platform combines structured learning with internship opportunities and coding tools that allow learners to assess and refine market-ready skills. With a primary focus on college students in India, ShikshaVertex aims to broaden access to high-quality, career-oriented education. The organization is committed to empowering learners with practical, in-demand skills and supporting their long-term professional growth.

Role Description The Inside Sales Representative is a full-time, on-site role based in Ramanathapuram. This role involves engaging with prospective learners via phone, email, and messaging platforms to understand their needs and recommend suitable upskilling programs. The representative will handle inbound and outbound inquiries, manage leads through the sales cycle, and maintain accurate records in the CRM system. Daily responsibilities include nurturing relationships, supporting enrollment processes, ensuring a positive experience for learners, and collaborating with the marketing and operations teams to meet individual and team sales targets. The role also requires providing timely feedback on customer preferences and market trends to help refine offerings and communication strategies.

Qualifications

• Strong inside sales skills, with experience in lead generation and closing enrollments.
• Ability to manage accounts effectively, maintaining ongoing relationships and follow-ups.
• Proficiency in customer service and a focus on customer satisfaction in an education or service environment.
• Clear verbal and written communication skills, with the ability to explain programs and benefits in a simple, engaging manner.
• Comfort using CRM tools and basic office software for tracking leads and reporting.
• Goal-oriented mindset with the ability to work in a fast-paced, target-driven setting.
• Relevant experience in inside sales, education services, or e-learning is an advantage.
• Preferably a bachelor's degree in business, commerce, marketing, or a related field, or equivalent practical experience.