Inside Sales Representative

Company Description Countingwell is an Indian Ed-Tech startup that brings together educators, developers, and designers to make mathematics learning engaging and effective. The company believes education is a journey and focuses on fun, student-centered experiences rather than rote learning. Using an AI-driven algorithm, Countingwell offers personalized math learning paths through a mobile app, requiring only about 20 minutes of daily use. Its pedagogy is child-centric, accommodating diverse learning styles and ensuring learners actively participate in the process. The broader mission is to foster a growth mindset and problem-solving attitude in students, both in mathematics and in everyday life.

Role Description This is a full-time Inside Sales Representative role based on-site in Coimbatore. The Inside Sales Representative will handle inbound and outbound calls, engage with prospective customers, and provide information about Countingwell's products and services. Day-to-day responsibilities include qualifying leads, following up on inquiries, managing customer accounts, and maintaining accurate records in the sales CRM. The role involves nurturing relationships, addressing customer questions, and ensuring a high level of customer satisfaction throughout the sales cycle. The Inside Sales Representative will collaborate with marketing and product teams to share customer feedback, support sales campaigns, and help meet individual and team sales targets.

Qualifications

• Strong Inside Sales and Lead Generation skills, with the ability to convert inquiries into qualified opportunities.
• Customer Service and Customer Satisfaction skills to respond promptly, resolve issues, and build trust with learners and families.
• Effective verbal and written communication skills, with confidence in phone-based and online interactions.
• Ability to work in a target-driven environment, with good time management and organizational skills.
• Prior experience in Ed-Tech, education, or B2B sales is an advantage.
• Bachelor's degree in business, marketing, or a related field, or equivalent practical experience.