Inside Sales Representative

Company Description Eager Birds is an innovative EdTech platform focused on transforming K–12 education through engaging, personalized, and interactive learning experiences. The company offers a global curriculum covering Math, Science, English, Coding, Public Speaking, and more, aligned with international education standards. By combining expert-led instruction with real-world applications, Eager Birds helps students build academic excellence along with creativity, problem-solving, and leadership skills. The organization is committed to empowering students with knowledge and confidence while making education exciting, accessible, and impactful. Team members join a mission-driven environment that supports future-ready learning for a diverse global student community.

Role Description The Inside Sales Representative internship is a remote role focused on engaging prospective learners and families, understanding their needs, and presenting Eager Birds programs and solutions. Day-to-day responsibilities include handling inbound and outbound calls or messages, qualifying leads, conducting product demonstrations or consultations, and following up to convert inquiries into enrollments. The role involves maintaining accurate records in CRM tools, collaborating with academic and marketing teams to optimize outreach, and supporting campaigns that promote new courses and offerings. Interns are expected to provide professional, responsive service that reflects Eager Birds commitment to educational quality and student success, while learning best practices in EdTech sales.

Qualifications

• Ability to perform Inside Sales activities, including outreach, presentations, and closing conversations.
• Skills in Customer Service and Customer Satisfaction to build trust and maintain positive relationships with families and learners.
• Experience or strong interest in Lead Generation and Account Management to nurture prospects and manage ongoing student accounts.
• Clear, professional verbal and written communication skills in English.
• Comfort using digital tools and CRM or sales platforms in a remote work environment.
• Strong organizational skills, attention to detail, and ability to manage multiple conversations and follow-ups.
• Motivation to learn about EdTech and K–12 education; prior experience in education, tutoring, or customer-facing roles is an advantage.
• Ability to work independently, collaborate with diverse teams, and uphold inclusive, respectful interactions with all customers and colleagues.