Inside Sales Representative
Techy Geeks · Coimbatore · onsite · Posted 56d ago
About a minute. You'll make an account on the way through.
About this role
Key Responsibilities
Business Development
-Generate new business opportunities through inbound and outbound sales activities.
-Identify customer requirements and recommend suitable IT Infrastructure and technology solutions.
-Build and maintain strong relationships with customers, partners, and distributors.
-Follow up with prospects and existing customers to maximize sales opportunities.
-Achieve monthly, quarterly, and annual sales targets.
Sales Coordination
-Prepare quotations, commercial proposals, and pricing documents.
-Process purchase orders and coordinate with internal teams for timely execution.
-Work closely with procurement, operations, logistics, and technical support teams.
-Track order status, delivery schedules, and customer installations.
-Coordinate payment follow-ups and ensure customer satisfaction throughout the sales cycle.
Customer Relationship Management
-Handle customer inquiries and provide prompt support.
-Maintain accurate customer records and sales activities in the CRM system.
-Develop long-term relationships through regular follow-ups and account management.
Product Knowledge
-Stay updated on IT Infrastructure, Networking, Network Security, Servers, Storage, Cloud, Software Licensing, and System Integration solutions.
-Attend product training sessions and complete required certifications.
Reporting
-Maintain daily sales activity reports and CRM updates.
-Prepare weekly and monthly sales reports.
-Participate in sales review meetings and provide business updates to management.
Required Skills
-2+ years of experience in Inside Sales, B2B Sales, Sales Coordination, or Customer Relationship Management.
-Strong customer handling, lead follow-up, and negotiation skills.
-Experience in quotation preparation, proposal management, and order processing.
-Knowledge of CRM tools such as Zoho CRM, Salesforce, HubSpot, or similar platforms.
-Proficiency in Microsoft Excel, Word, and Outlook.
-Excellent communication, presentation, and interpersonal skills.
-Target-oriented with strong organizational and follow-up abilities.
Sourced from naukri