Inside Sales Representative

Company Description

Palz Infotech is a trusted IT solutions and technology partner based in Bengaluru, focused on accelerating digital transformation for organizations across India.

The company delivers end-to-end IT infrastructure, enterprise hardware, software licensing, cloud services, networking, cybersecurity, collaboration tools, and managed IT services.

With a customer-centric approach and strong alliances with leading global technology brands, Palz Infotech provides tailored solutions for startups, SMBs, enterprises, educational institutions, and government organizations.

The team emphasizes genuine products, competitive pricing, fast procurement, and reliable after-sales support to drive productivity, security, and long-term success for its clients.

Working at Palz Infotech offers exposure to diverse industries and cutting-edge technologies from brands such as Apple, Dell Technologies, HP, Lenovo, Microsoft, and more.

Role Description

This is a full-time, on-site Inside Sales Representative role based in Bangalore Urban (Should be residing within a 10 km radius)

The Inside Sales Representative will be responsible for prospecting and qualifying leads, managing inbound inquiries, and conducting phone, email, and virtual meetings to promote Palz Infotech's IT solutions and services.

Daily activities include building and maintaining a sales pipeline, preparing and following up on quotations, coordinating with technical and pre-sales teams, and ensuring timely order processing and closure.

The role involves nurturing relationships with existing and new accounts, addressing customer needs, and supporting account management activities to drive revenue growth.

The Inside Sales Representative will also track sales activities in CRM tools, provide regular reporting, and contribute to customer satisfaction through clear communication and reliable service.

Qualifications

• Candidates should possess strong Inside Sales and Lead Generation skills to identify prospects, qualify opportunities, and build a consistent sales pipeline.
• Candidates should possess Customer Service and Customer Satisfaction skills to handle inquiries, resolve issues, and ensure a positive client experience.
• Candidates should possess Account Management skills to maintain relationships, manage renewals, and support upselling and cross-selling activities.
• Candidates should have effective communication, negotiation, and presentation skills, with the ability to explain IT products and services clearly.
• Candidates should be comfortable working with CRM tools, MS Office (Excel, PowerPoint, Word), and basic sales reporting and documentation.
• Prior experience in IT solutions, hardware, software licensing, or technology sales is beneficial.
• A bachelor's degree in business, marketing, IT, or a related field is preferred, along with a strong willingness to learn about new technologies.
• Ability to work in a fast-paced environment, meet sales targets, collaborate with cross-functional teams, and maintain a professional, inclusive approach with all stakeholders.